Frequently Asked Questions

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Getting Started

You can easily give us a call, send us an email or fill out our contact form, we’ll guide you through the quick setup process. 

No — many of our commercial clients provide access for after-hours or early-morning cleanings. We work around your schedule for maximum convenience.

We can often start within 48–72 hours of your quote approval. Rush or emergency services may also be available.

Yes, while we specialize in commercial cleaning, we also offer residential services upon request — just let us know your needs.

Billing & Payments

We accept all major credit cards, ACH transfers, and invoiced billing — with flexible terms for commercial accounts.

Absolutely — we provide detailed monthly invoices and can customize billing cycles to match your accounting preferences.

You can cancel or reschedule 48 hours in advance with no penalty. For large-scale or after-hours cleanings, we ask for 72 hours’ notice.

We do prefer to have a contract in place, though we offer service agreements for businesses seeking consistent, scheduled cleanings.

Services & Policies

We clean offices, medical clinics, retail stores, warehouses, schools, and more. If it’s a workplace, we can clean it.

Yes, we arrive fully equipped with professional-grade, optional eco-friendly products and commercial equipment.

Yes, we specialize in after-hours and off-peak cleaning to avoid disrupting your operations.

Yes, we do provide home cleaning services for clients seeking both business and personal cleaning support.

Trust and Safety

Yes, every team member undergoes  background checks and training specific to commercial environments.

Absolutely — we carry full liability insurance and bonding to protect your business, property, and assets.

We follow strict confidentiality and access protocols. You can specify restricted areas or provide special instructions.

Pricing & Quotes

Pricing is based on square footage, frequency, industry standards, and the specific services required. We provide custom quotes for every space.

Yes, we offer no-obligation walkthroughs for commercial clients to assess needs and provide an accurate quote.

Absolutely — we offer multi-location discounts and coordinated service plans for regional or national businesses.

Yes, we provide discounted rates for clients who commit to months to a year of recurring service agreements.

Vacation Rental Cleanings

Yes, we offer fast, reliable turnover services for vacation rentals, Airbnb units, and furnished corporate housing.

Definitely — we specialize in handling multiple units with short turnaround times, even on weekends and holidays.

Yes, we can restock supplies and handle linens as part of our vacation rental cleaning service — just let us know your needs.

Yes, whether you manage a single property or a portfolio of rentals, we offer flexible and detailed cleaning support.

Ready to book your cleaning?